The vision is to use information technology to enable and support an efficient, flexible, responsive and innovative public service delivery with enhanced internal efficiency and improved decision support system.

We believe that good governance cannot possibly come without building back office operational efficiencies. The current paper-based manual processes have become cumbersome due to the sheer size and number of files which are not easily manageable


The advent of Information Technology as a highly leveraged enabling tool for delivery of services in the public and the private sector has by now been universally recognised. This has redefined the fundamentals and has the potential to change the institutions as well as the mechanisms of delivery of services forever. It is in this context that the issues of Smart Governance – Electronic Governance needs to be analysed.

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